Frequently Asked Questions (FAQ)

1. What makes Kalli K unique?

Kalli K stands out by offering authentic Persian calligraphy designs that are exclusive, limited to just 100 pieces per design. Our products celebrate Persian heritage while promoting sustainable practices through a print-on-demand model. Each item is carefully crafted to combine cultural authenticity with modern utility.

 

2. Do you ship internationally?

Yes, we offer worldwide shipping through our Shopify platform, powered by Printify’s trusted global network. Our products are available to customers in North America, Europe, Australia, Asia, and Gulf countries. Shipping times vary depending on the destination, typically ranging from 7–28 days.

 

3. How do I place a custom order?

We offer customization for select products, such as jewelry boxes and phone cases. You can personalize them with your name or a meaningful Persian phrase written in authentic calligraphy. Visit our Custom Orders page for more details and instructions.

 

4. Is there a dedicated shopping option for customers in Iran?

Yes, Kalli K has a dedicated page for Iranian customers with localized pricing and a tailored supply chain to ensure affordability and faster delivery. This helps us connect with customers in Iran while maintaining the same quality and authenticity as our global offerings.

 

5. What materials do you use in your products?

We prioritize high-quality materials to ensure durability and elegance. For example:

- Phone cases: Scratch-resistant, lightweight materials, support magnetic charging.

- Tumblers: Stainless steel with waterproof designs.

- Jewelry boxes: Options include velvet-lined and premium wood finishes.

Whenever possible, we use eco-friendly and recyclable materials to support sustainable practices.

 

6. How do you ensure sustainability?

Kalli K is committed to minimizing waste and reducing environmental impact. We use a print-on-demand production model, which means products are only created after an order is placed. This eliminates overproduction and aligns with our goal of promoting eco-friendly business practices.

 

7. What occasions are Kalli K products perfect for?

Our products make excellent gifts for birthdays, anniversaries, and cultural celebrations such as Nowruz, Yalda Night, or Eid. They are also perfect for anyone who appreciates artistic, personalized, and meaningful accessories.

 

8. Can I return or exchange a product?

We want you to be completely satisfied with your purchase. If you are not, please review our Return and Refund Policy on the website. Products can typically be returned or exchanged within 30 days of receipt, provided they are in their original condition.

 

9. How can I stay updated on new designs and offers?

Stay connected with us by subscribing to our email newsletter and following us on social media platforms like Instagram, TikTok, and Pinterest.. Subscribers get early access to new designs, exclusive offers, and cultural stories behind our products.

 

10. Do you collaborate with Persian artists?

Yes! We work closely with maestros of Persian calligraphy and a team of talented artists to create each design. In the future, we plan to expand these collaborations to bring you even more exclusive and culturally rich products.

 

11. How do I care for my Kalli K products?

Each product comes with care instructions to ensure its longevity. For example:

- Phone cases: Clean with a damp cloth.

- Tumblers: Hand wash for best results.

- Jewelry boxes: Use a soft cloth for cleaning.

 

12. What payment options are available?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure payment gateways. For Iranian customers, localized payment options are available through the dedicated website page.